Blue Express (L.C.B. Company s.r.l., VAT no. 01689120234) is committed to making bluexpress.com usable by everyone, including people with disabilities, as required by the European Accessibility Act (EU Directive 2019/882, implemented in Italy by Legislative Decree 82/2022).
Reference standard
We follow the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, as referenced by the European standard EN 301 549.
Compliance status
This website is partially compliant with WCAG 2.1 Level AA.
On 13 October 2026 we tested the main page types (home page, collections, product pages, search, cart, store pages and blog) with the automated tool axe-core, on both desktop and mobile, and no errors were found. At the same time we improved the contrast of sale prices and stock notices, added screen reader labels to the search button and the pagination arrows, and made the product photo gallery usable with a keyboard.
Automated tests do not cover every WCAG criterion, so the site remains classified as partially compliant until a manual review has been completed.
We do not use accessibility widgets or "overlays": fixes are made directly in the site code, so the site works with the tools people already use (screen readers, magnification, keyboard navigation, browser and operating system settings).
Third-party content
- Checkout and payments are handled by Shopify and the payment providers.
- The chat, the cookie banner and the maps are third-party services that we do not control directly.
If any content is not accessible to you, we can provide the same information in another way, for example by email or chat.
Feedback and support
If you have difficulty using the site or want to report an accessibility issue, please contact us and tell us the page and the problem:
- Email: digital@bluexpress.com
- Chat: available on the site during office hours
- Phone: you can call one of our stores; contact details are on the store pages
Supervisory authority
If you are not satisfied with our reply, you can contact the authority responsible for the accessibility of services, which in Italy is AgID – Agenzia per l'Italia Digitale.
Date of this statement
This statement was prepared on 13 October 2026 and is updated after every significant change to the site.