If you are not satisfied with the received goods, you can send them back to us. You will be refunded as required by current regulations.
You have 28 days to make a return. Using this guarantee is simple, just follow the procedure below:
Click here to access your account and manage your orders.
- Click the link above to access your customer account.
- Enter your email address and click “Continue”.
- Check your email and copy the 6-digit verification code.
- Return to the store and enter the code to log in.
- Click “Request a return” next to the order you want to return.
- Select the items to return and indicate the reason for the return.
- Click “Submit return request”.