Shipping in Italy
Shipping costs in Italy are €10
FREE for orders over €100
Shipping in Europe
Shipping costs in Europe are €15
FREE for orders over €500
Shipping to the Rest of the World
Shipping costs are €30
FREE for orders over €500
Please note import duties and extra taxes for countries outside the European Union (if applicable) are excluded from your order’s total.
Note on shipping promotional products:
Merchandise purchased on promotion may experience delays in order processing due to internal warehouse transfers. We strive to ship all orders as quickly as possible, but please consider this possibility when making your purchase.
Pick up in Store
Pick up your Shopping Bag directly at the Store you prefer! As soon as it’s ready, you will receive an email notification!
If you are not satisfied with the received goods, you can send them back to us. You will be refunded as required by current regulations.
You have 28 days to make a return. Using this guarantee is simple, just follow the procedure below:
Click here to access your account and manage your orders.
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Click the link above to access your customer account.
- Enter your email address and click “Continue”.
- Check your email and copy the 6-digit verification code.
- Return to the store and enter the code to log in.
- Click “Request a return” next to the order you want to return.
- Select the items to return and indicate the reason for the return.
- Click “Submit return request”.
